- Information received, collected, and stored by the company
1.1 Information supplied by users
When site visitors are interested in any of the Products or services listed on website, they initiate a conversation request on a communication channel they prefer. At this time, we collect limited information like Name, Email / Mobile, Industry, Company Name and your role. This is necessary to uniquely identify you and provide this info to Suppliers / service providers who can then connect with you. We also collect your expertise and topics of interest to provide a personalized reading experience.
1.2 Information automatically collected / tracked while navigation
To improve the responsiveness of site for our users, we may use "cookies", or similar electronic tools to collect Information. You may select your preference of cookies, but to use site the acceptance of strictly necessary cookies is a must. Each visitor is assigned a unique, random number called as User ID to understand the User's individual interests using the identified computer or device. Unless you voluntarily identify yourself (through registration, for example), we will have no way of knowing who you are, even if we assign a cookie. The only personal information a cookie can contain is information you supply. A cookie cannot read data off your hard drive or device.
We automatically receive and log information about your browser, IP address, operating system, browser type and version and CPU speed. This info is used by us to provide you a better website experience. No personal information is collected.
We track your engagement on 20Med.com Website like pages visited, products seen & blog read. This only helps us know the type of content and services you are interested in and helps us in providing a better customer experience.
1.3 Information collected when user make online payment
We provide two business services; a) Masterclass for Digital Transformation b) HubSpot setup and onboarding services for which users pay online. For such users, we collect only Name, contact details, and Company name and show them the amount they would be paying for the type of service. On submission and acceptance of above info, all control passes to the Payment gateway provider. The info collected by them like your credit / debit card, bank details etc are neither made available to us, not stored by us.
- Disclosure of information
We may send you periodic emails and newsletters about our product and services. You can set your preferences at any time using the button “Manage your preferences” provided in the email. Read only what matters you the most.
- Right to update personal information
Members have the right to access their personal information held by 20Med.com and to request updating / correcting any information which is inaccurate.
- Security of personal information
We take reasonable security measures and adopt procedures to help prevent loss misuse or unauthorized access to your personal info held with us. While we take these reasonable efforts, you acknowledge and agree that no system or transmission of data over the internet or any other public network can be guaranteed to be 100% secure. We are not responsible for your lost or stolen personal data due to security breach of our systems. However as stated before we do not sell anything on 20Med.com and do not ask personal info or your financial data.
- Changes / updates
- Grievance redressal
Any complaints or concerns with regards to 20Med.com site may be addressed to the Grievance officer at Compliance@20med.com